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Cancellation Policy

 

  • Cancellation policy is applicable on per person basis:

    • Tour participant will have to intimate in writing to STERLING VACATIONS PRIVATE LIMITED / VENTURE INDIKA CONSULTANCY SERVICES. regarding cancellation
    • Cancellation policy will apply from the date of receipt of written information from tour participant and he/she will have to make below mentioned payments accordingly
    • 30 days prior to the date of the tour non-refundable Booking Deposit
    • 15-29 days prior to the date of departure of the tour: 50% of the total tour cost
    • 07-14 days prior to the date of departure of the tour cancellation charges will be 75% of the total tour cost
    • 06 days or less prior to the date of departure of the Tour or a No show on the tour 100% of total tour cost.
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  • Airlines cancellation / amendment policy:
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    As per the airline. Please make a note most of the seats are reserved on non-refundable competitive prices which attract 100% retention on cancellation or amendment.


    Terms and Conditions:


    • All prices are per person on twin sharing basis and based on minimum 02 adults traveling together or otherwise mentioned.
    • Surcharge applicable during high season.
    • No refund of any unutilized services under any circumstances.
    • All sight-seeings are pre-booked and would attract charges for amendments on arrival.
    • This package is subject to booking terms and general terms and conditions of STERLING VACATIONS PRIVATE LIMITED / VENTURE INDIKA CONSULTANCY SERVICES
    • Child cost mentioned in package is below 11 years of age and sharing room with parents
    • Please also do read our Disclaimer Policy as stated on our website. This document expressly includes our disclaimer policy.
    • All payments to be cleared seven working days prior to the scheduled departure of the tour / travel.
    • Arrival & Departure Transfers: Policy applied
    • Cancellations: If you wish to cancel your booking after you have received this mail, a cancellation fee will apply
    • Booking will be auto-cancelled should payments not be received by the given deadline.
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  • Arrival & Departure Transfers Policy:

    • Advised 48hrs In advance, failing which no transfers will be arranged
    • Transfers between 0000hrs & 0600hrs will attract surcharge of 50%
    • Reconfirmation - Booking's to be reconfirmed 72hrs / as per the given deadline with PAYMENT, ARR & DEP details or not booking will be auto cancelled.
    • Guaranteed - Bookings will only be Guaranteed once payments are received in our account.
    • Cancellation Policy - Cancellation made prior to arrival will attract cancellation charges.
    • Transfers & Tours - Will be provided on Seat In Coach basis unless stated otherwise.
    • Reservations subject to cancellation until fully paid.
    • Above price is subject to change or/ & is a necessary factor of service /seat availability or hotel confirmation.
    • Please arrange to transfer amount to our bank account by the deadline given.
    • The full and final payments not received for any reason before the deadline would be treated as non payment and would attract cancellation and charges there of have to paid.
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    For making payments please note the bank details as under:

     

    ACCOUNT NAME: M/S STERLING VACATIONS PVT. LTD.

    ACCOUNT # : 31745178883
    BANK NAME: STATE BANK OF INDIA
    BRANCH NAME: VIDYADHAR NAGAR JAIPUR
    ADDRESS: 1/506-7, VIDYADHAR NAGAR
    JAIPUR-302012, RAJASTHAN INDIA

    IFSC CODE: SBIN0008249
    SWIFT CODE: SBIININBB154

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    Client Testimonials


    "16-18 Sept, 2011: 100% positive feedback for Services. Very Enjoyable tour of Delhi, cramming in many beautiful sights. Khaled was very helpful and knowledgeable on the history & architecture of these historic sites. Excellent spoken English & sense of humour.

    Read More. . . .

     

    " LISA VALICHENKO - Bradfford UK "

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